Checking published version… · VERSION 1.0
Privacy Policy
- Effective date
- 2026-09-01
- Last updated
- 2026-09-01
- Document ID
- privacy-policy
Scope
This policy explains the categories of information associated with applicable Fylu services, why information is collected and how it is used, protected and retained.
Information Fylu collects
Depending on how a service is used, information may include the following categories.
- Account Information
- Identity Information
- Transaction Information
- Device Information
- Security Logs
- Communication Records
- Cookie Information
- Analytics Information
Why information is collected and used
Information may be used to provide accounts and services, process applicable transactions, secure the platform, respond to support requests, maintain records and improve implemented features.
How information is protected
Fylu applies technical and operational safeguards appropriate to implemented systems. No system can be described as completely secure.
Retention
Information is retained for periods connected to the service, security, record integrity and verified applicable requirements. Specific production periods must be based on actual Fylu operations.
Service providers
Service providers receive information only where needed for an implemented service and subject to the applicable arrangement.
International transfers
Transfer details are published only where applicable to Fylu's actual operating and service-provider circumstances.
User choices and rights
Available choices and rights depend on verified jurisdictional and account circumstances. Requests may be directed to Customer Service.
- Account and communication choices
- Applicable access or correction requests
- Applicable deletion or restriction requests
- Cookie choices
Security
Users should protect credentials, registered devices and authentication information and report activity they do not recognize.
Communications
Fylu may send service, security, support and policy communications through implemented channels.
Policy changes and contact
Material changes create a new policy version. Contact Fylu Customer Service with privacy questions.
Jurisdiction-specific frameworks
Fylu does not claim GDPR, CCPA, CPRA, PDPA, PIPEDA or other framework coverage without verification of the applicable legal circumstances.