← Legal & Policy Center

Checking published version… · VERSION 1.0

Privacy Policy

How Fylu handles information associated with applicable services.
Effective date
2026-09-01
Last updated
2026-09-01
Document ID
privacy-policy

Scope

This policy explains the categories of information associated with applicable Fylu services, why information is collected and how it is used, protected and retained.

Information Fylu collects

Depending on how a service is used, information may include the following categories.

  • Account Information
  • Identity Information
  • Transaction Information
  • Device Information
  • Security Logs
  • Communication Records
  • Cookie Information
  • Analytics Information

Why information is collected and used

Information may be used to provide accounts and services, process applicable transactions, secure the platform, respond to support requests, maintain records and improve implemented features.

How information is protected

Fylu applies technical and operational safeguards appropriate to implemented systems. No system can be described as completely secure.

Retention

Information is retained for periods connected to the service, security, record integrity and verified applicable requirements. Specific production periods must be based on actual Fylu operations.

Service providers

Service providers receive information only where needed for an implemented service and subject to the applicable arrangement.

International transfers

Transfer details are published only where applicable to Fylu's actual operating and service-provider circumstances.

User choices and rights

Available choices and rights depend on verified jurisdictional and account circumstances. Requests may be directed to Customer Service.

  • Account and communication choices
  • Applicable access or correction requests
  • Applicable deletion or restriction requests
  • Cookie choices

Security

Users should protect credentials, registered devices and authentication information and report activity they do not recognize.

Cookies and analytics

Cookie and analytics information may be used for essential functionality, security and understanding service performance where implemented.

Communications

Fylu may send service, security, support and policy communications through implemented channels.

Policy changes and contact

Material changes create a new policy version. Contact Fylu Customer Service with privacy questions.

Jurisdiction-specific frameworks

Fylu does not claim GDPR, CCPA, CPRA, PDPA, PIPEDA or other framework coverage without verification of the applicable legal circumstances.