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Terms of Service

Terms governing access to and use of applicable Fylu services.
Effective date
2026-09-01
Last updated
2026-09-01
Document ID
terms-of-service

1. Introduction

These Terms describe the conditions governing access to and use of applicable Fylu services. Available services may vary by jurisdiction, account eligibility and product availability.

2. Acceptance of Terms

By creating an account or using a service, you acknowledge the version of these Terms presented to you and any product-specific terms shown before use.

3. Eligibility

You must meet the eligibility, jurisdiction and verification requirements applicable to the service you request.

4. Account Registration

Account information must be accurate, current and controlled by the person or organization registering the account.

5. Account Security

You are responsible for protecting credentials and registered devices and for promptly reporting activity you do not recognize.

6. Identity Verification

Depending on the service, jurisdiction and risk profile, Fylu may require identity information or additional verification before access or transactions are permitted.

7. Platform Services

Fylu brings supported market information, trading tools, account management and digital-asset services into a single platform experience.

8. Digital Assets

Digital assets involve substantial risk, may be volatile and may depend on third-party networks or protocols outside Fylu's control.

9. Market Information

Market information may be delayed, incomplete or supplied by public or third-party sources. Informational prices are not necessarily execution prices.

10. Trading

Before trading, review the product rules, direction, position size, duration, pricing, settlement method and applicable fees displayed by the product.

11. Orders

An instruction is subject to validation, product availability and the order states implemented by Fylu. Submission does not guarantee execution.

12. Execution

Execution records identify the applicable instrument, quantity, price, time and status where those values are available for the product.

13. Settlement

Settlement results are determined by the authoritative domain logic for the applicable product. Display formatting does not replace the underlying recorded values.

14. Fees

Applicable fees may vary by product, asset, network, market conditions or account circumstances and should be reviewed before confirmation.

15. Deposits

Use only a supported asset and network shown in the deposit flow. Incorrect addresses, networks or unsupported assets may result in permanent loss.

16. Withdrawals

Withdrawals may be subject to account eligibility, balance availability, security checks, network conditions and the implemented review process.

17. Staking

Displayed reward rates are estimates unless expressly stated otherwise. Review the lock period, redemption conditions and product configuration before staking.

18. Prohibited Conduct

You must not misuse Fylu, attempt unauthorized access, provide fraudulent information, manipulate platform operation or use services for prohibited activity.

19. Market Abuse

Activity intended to manipulate markets, prices, execution, other users or platform controls is prohibited.

20. Account Restrictions, Suspension and Termination

Access may be restricted, suspended or terminated where required for security, eligibility, prohibited activity, platform integrity or applicable requirements.

21. System Availability and Maintenance

Services may be unavailable or delayed due to maintenance, market conditions, network dependency, third-party failure or events outside reasonable control.

22. Pricing Errors and Erroneous Transactions

Fylu may review records affected by demonstrable feed anomalies, system errors or invalid execution inputs according to the applicable product rules.

23. Third-Party Services

Third-party data, networks, protocols and service providers may have their own terms, limitations and availability conditions.

24. Intellectual Property

Fylu names, interfaces, content and software remain subject to applicable intellectual-property rights and permitted-use limitations.

25. Risk Acknowledgement

You acknowledge that digital-asset activity can result in partial or total loss and that historical or estimated outcomes do not guarantee future results.

26. Limitation of Liability

Any limitation applies only to the extent permitted by the governing terms and applicable law. Verified legal-entity and jurisdiction details must be supplied before production publication.

27. Complaints and Dispute Resolution

Concerns may be submitted through Fylu Customer Service for formal review. Governing-law and dispute-forum information remains unpublished until verified.

28. Amendments

A material policy update creates a new version. A published version is treated as immutable and is not silently overwritten.

29. Communications

Service, security and policy communications may be delivered through implemented platform or contact channels.

30. Contact Information

Use Fylu Customer Service for questions about these Terms. Verified corporate contact information will be published when supplied.