Checking published version… · VERSION 1.0
Terms of Service
- Effective date
- 2026-09-01
- Last updated
- 2026-09-01
- Document ID
- terms-of-service
1. Introduction
These Terms describe the conditions governing access to and use of applicable Fylu services. Available services may vary by jurisdiction, account eligibility and product availability.
2. Acceptance of Terms
By creating an account or using a service, you acknowledge the version of these Terms presented to you and any product-specific terms shown before use.
3. Eligibility
You must meet the eligibility, jurisdiction and verification requirements applicable to the service you request.
4. Account Registration
Account information must be accurate, current and controlled by the person or organization registering the account.
5. Account Security
You are responsible for protecting credentials and registered devices and for promptly reporting activity you do not recognize.
6. Identity Verification
Depending on the service, jurisdiction and risk profile, Fylu may require identity information or additional verification before access or transactions are permitted.
7. Platform Services
Fylu brings supported market information, trading tools, account management and digital-asset services into a single platform experience.
8. Digital Assets
Digital assets involve substantial risk, may be volatile and may depend on third-party networks or protocols outside Fylu's control.
9. Market Information
Market information may be delayed, incomplete or supplied by public or third-party sources. Informational prices are not necessarily execution prices.
10. Trading
Before trading, review the product rules, direction, position size, duration, pricing, settlement method and applicable fees displayed by the product.
11. Orders
An instruction is subject to validation, product availability and the order states implemented by Fylu. Submission does not guarantee execution.
12. Execution
Execution records identify the applicable instrument, quantity, price, time and status where those values are available for the product.
13. Settlement
Settlement results are determined by the authoritative domain logic for the applicable product. Display formatting does not replace the underlying recorded values.
14. Fees
Applicable fees may vary by product, asset, network, market conditions or account circumstances and should be reviewed before confirmation.
15. Deposits
Use only a supported asset and network shown in the deposit flow. Incorrect addresses, networks or unsupported assets may result in permanent loss.
16. Withdrawals
Withdrawals may be subject to account eligibility, balance availability, security checks, network conditions and the implemented review process.
17. Staking
Displayed reward rates are estimates unless expressly stated otherwise. Review the lock period, redemption conditions and product configuration before staking.
18. Prohibited Conduct
You must not misuse Fylu, attempt unauthorized access, provide fraudulent information, manipulate platform operation or use services for prohibited activity.
19. Market Abuse
Activity intended to manipulate markets, prices, execution, other users or platform controls is prohibited.
20. Account Restrictions, Suspension and Termination
Access may be restricted, suspended or terminated where required for security, eligibility, prohibited activity, platform integrity or applicable requirements.
21. System Availability and Maintenance
Services may be unavailable or delayed due to maintenance, market conditions, network dependency, third-party failure or events outside reasonable control.
22. Pricing Errors and Erroneous Transactions
Fylu may review records affected by demonstrable feed anomalies, system errors or invalid execution inputs according to the applicable product rules.
23. Third-Party Services
Third-party data, networks, protocols and service providers may have their own terms, limitations and availability conditions.
24. Intellectual Property
Fylu names, interfaces, content and software remain subject to applicable intellectual-property rights and permitted-use limitations.
25. Risk Acknowledgement
You acknowledge that digital-asset activity can result in partial or total loss and that historical or estimated outcomes do not guarantee future results.
26. Limitation of Liability
Any limitation applies only to the extent permitted by the governing terms and applicable law. Verified legal-entity and jurisdiction details must be supplied before production publication.
27. Complaints and Dispute Resolution
Concerns may be submitted through Fylu Customer Service for formal review. Governing-law and dispute-forum information remains unpublished until verified.
28. Amendments
A material policy update creates a new version. A published version is treated as immutable and is not silently overwritten.
29. Communications
Service, security and policy communications may be delivered through implemented platform or contact channels.
30. Contact Information
Use Fylu Customer Service for questions about these Terms. Verified corporate contact information will be published when supplied.