Find the recorded event
A position can close because an exit order executed, the holder requested closure, a contract expired or a provider applied a contractual close-out rule. These possibilities require different evidence. Begin with the position identifier, closure time, execution price and stated reason. Preserve related order history and margin notifications. A chart alone may not show the executable quote or the account condition that triggered the event.
Ask a precise question
Compare the event with the relevant agreement and product specifications, then explain the discrepancy you want reviewed. Include timestamps with their time zone and the original order instructions. Avoid reopening the same exposure merely to recreate the issue. FYLU's automated helper cannot inspect private trading records or reverse an execution, and its current preview has no live position-management service. Direct any real transaction dispute to the verified provider responsible for that transaction.